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Amazon vs. EBay: Looking Beyond E-Commerce [view article]
I agree with everyone else that that is a very well-written article, and shows just where the two companies are heading.Amazon charge lower final fees to large sellers (pro-merchants), charge higher fees than Ebay (although Paypal fees can level this out to a certain extent) and have drop-shippers listing hundreds of thousands of books that they don't have in stock and with feedback ratings in the low 90s. So, Ebay should have no trouble in seeing off Amazon as a competitor, yet they flounder while Amazon go from strength to strength. Perhaps ease of use and reputation count for more than meaningless figures when valuing a company; if so then investors are starting to get it right. Reply
Google's Android: Beyond Phones, Farther-Reaching Aspirations? [view article]
Maybe Google should buythe OS from MSFT. ReplyBrute!
Amazon vs. EBay: Looking Beyond E-Commerce [view article]
A few months ago I told my family and friends I would no longer sell on ebay (Powerseller, 100 % FB) but would only be a buyer. But there is no longer anything I want... there's nothing special.Following was the witness of how truly awful ebay was to their sellers and I closed out my ebay account altogether.
I won't do business with a company that is so lacking in character and integrity. Reply
fredrickson
Hitwise: Google's Search Share Climbs To 71% [view article]
It is my understanding that toolbar searches are included in these numbers, as the toolbar search ultimately goes to the url that is measured. This is what many sellers have been saying for the past two years, does anyone know of any conflicting information?Jay Fredrickson
chicagocheap.com Reply
Amazon vs. EBay: Looking Beyond E-Commerce [view article]
One of the cruelest things eBay has done to its buyers is change the feeling of opportunity and productivity to one of anxiety and the spectre of failure. I stopped competing in that marketplace because getting ahead through my own efforts was no longer possible, and every day was filled with uncertainty. . . eBay, while maintaining its "just a venue" stance, has managed to micro-manage the businesses of small sellers clear out of the competition. It's no longer a crap shoot - it's a rout. All without explanation or any hope of regaining the level playing field enjoyed by all eBayers for so long while the company was thriving.John Donohoe and his crowd gave every indication at first that they knew what they were doing. The blunders since then, the constant fiddling around with rules and policies has eroded trust with sellers as well as buyers. It projects a sense that eBay has lost its direction entirely and is floundering around. Reply
Amazon vs. EBay: Looking Beyond E-Commerce [view article]
Good article. As a long time (1996) ebay power seller, the new ebay management has really screwed things up badly. There was a time when I would deplete my precious inventory of extremely hard to find items, in order to get them on ebay and sold as quickly as possible. That trend has completely reversed in the current policy situation, and now when I buy something that I know is rare and valuable, my first reaction is to put it away until I can find a better way to sell it. What ebay fails to understand is how difficult it is to find some of this really valuable stuff. Flooding their site with free listings from other mass merchandisers is not going to provide the traffic and hits that selling rare items would provide. They have taken away the traffic that good sellers and good merchandise provided, and replaced it with mass merchandise that one can find anywhere. And in that process, they have replaced paying customers, with customers who they have to offer free listings to get their numbers back up. Some say the sell-through rate is as low as 2 percent for some of these mass merchandisers, but they managed to keep the listing numbers up in the process.It is not yet too late to reverse this trend, as ebay power sellers are on-line and watching, but as more and more of them find new homes, and get their own sites, the time to make significant changes is getting critically late. Ebay management is too stubborn to admit what they have done, and I don't see any hint that they would reverse some of these policy decisions. The first thing that would be needed would be management admitting they made a mistake, and I see nothing that would lead one to think that was the case. They are going to 'fiddle, while Rome burns', it looks like to me.
Sell Ebay, buy Amazon, is the right trade, it looks like to me. Or short ebay, long amazon, as one might prefer to play it. Certainly not long ebay. Reply
Hitwise: Google's Search Share Climbs To 71% [view article]
Well, its just the hype and the simplicity that google is running on. When it comes to Search Relevancy, yahoo still rocks. Do this simple exercise yourself if you disagree with me.Search for 'http' on both google and yahoo and see who provides the most relevant search results in the first page. May be the first few results are jumbled. How about the last 4 results on the very first page of google? what does sun, adobe, apache has got to do with http? Where as Yahoo is absolutely on bang. Reply
Brute!
Amazon vs. EBay: Looking Beyond E-Commerce [view article]
Forgot to add: this was an excellent article. Well planned and substantiated and balanced. ReplyBrute!
Amazon vs. EBay: Looking Beyond E-Commerce [view article]
To Boaz Berkowitz:Agree with your comments 100%. Many of these same small sellers have gone elsewhere and discovered there are other venues of opportunity. Many, also, of the very same sellers that were with ebay at the start and were responsible for growing the company have already left.
As stated elsewhere, ebay under Donahoe, and inspired by Meg Whitman before him, has opened a door they can never close. Paypal is tarnished and without the dwindling ebay to keep that glory ship afloat will likely also sink. Both companies have eliments of corruption that have now been exposed to light... by their own means.
Amazon is too good at what it does. And ebay never has been.
The rich tapestry that was once ebay is now dull and uninspiring. Reply
Cloud Computing: Could Customer Service Be Its Waterloo? [view article]
regardless of what it is if the site doesnt have a phone # i dont deal with that business.locally,if the business doesnt provide an address i shun it.an ad should provide all the info.in todays world im even suspicious if the vehicle used by the co. doesnt have its name & phone.thats no guarantee that you wont get scammed but its better than not paying attention.for cloud computing,however it turns out,you better have backup.i dont know if the bbb has begun listing any complaints re this service. ReplyBerkowitz
Amazon vs. EBay: Looking Beyond E-Commerce [view article]
This was a well put together article and I agree completely. One other issue that will be interesting is how eBay recently decided to eliminate its "level playing field" concept which is what made eBay a success in the first place. eBay started out giving the little guys a chance to compete with the big guys. Everyone was charged the same fees to compete evenly in what has become the world’s largest market place. But eBay is now giving the big guys a price advantage in the form of lower fees for high volume inventories (starting with Buy.com). This is a complete about face of the level playing field mantra; it gives a decided advantage to the big players once again in a misguided attempt at making eBay more Amazon Marketplace-esque. This, combined with the ever increasing fee structure does not bode well for the many users who have turned their eBay sales into a small home business and depend on this income for their livelihood. It convinced many eBay users that the company cares more about profits than them. Of course most eBay users were already convinced of that. Without serious changes eBay’s glory days are behind them and the future lies with Amazon . Amazon has time and time again proven its creativity and adaptability in seizing new business opportunities. ReplyCloud Computing: Could Customer Service Be Its Waterloo? [view article]
Can anyone find a customer service phone number on the Google web site? I certainly cannot.This alone will prevent millions of small businesses and enterprise companies to never purchase Google Apps other than Postini (where you can find a customer service/technical support phone number on the Postini site).
Google can learn a lot from Postini if they listen! Reply
Amazon vs. EBay: Looking Beyond E-Commerce [view article]
Seems like eBay has some serious rethinking to do. Its a good thing that someone is competing with eBay so as not to give them the monopoly of this industry.I've heard some horrible stories about how they treat customers. Reply
Berkowitz
Amazon vs. EBay: Looking Beyond E-Commerce [view article]
Great Article! ReplyWhere Is the Online Video Advertising Revenue Going? [view article]
Could anybody point me to the actual source of this statement "According to eMarketer, the size of online advertising revenue is $1.35B in 2008"? Reply